Delivery & Returns

1. Standard Delivery

Within 3–5 Working days: £3.50
Free on orders £30 and over

2. Express Delivery

Next working day when you order from Monday to Friday by 1pm: £4.95   
Products ordered on Saturday or Sunday will be delivered on Tuesday. Please note that due to the current lock-down circumstances, we are unable to guarantee that deliveries will arrive the next day. 

Returns

If something you purchase isn't quite right, you can return all or part of your order to us within 30 days of purchase and we will refund the value of the goods returned.

Goods should be returned to:-

George Northwood, Group 55, Western Avenue, Matrix Park, Buckshaw Village, Chorley PR7 7NB.

Please print and complete our Returns Note which can be downloaded here and include this with your parcel.

Please ensure you obtain a proof of postage when you return your order.

If you made your purchase through Boots, you will need to return goods in accordance with their returns/cancellation policy.

Refunds

Please allow 14 working days from the date your order is returned for your refund to be processed. The refund will be processed to the original payment method used to place the order.

If you require a refund we will refund the price of the goods paid by you.